Okay we’re not great at puns, but we’re really good at IT. Like, really, really good.
Our industry-leading system allows us to triage every incoming request and respond to it incredibly fast. Almost like we’re staring at the phone waiting for you to call. Not creepy.
The vast majority of every support ticket we receive is resolved within the same day. Imagine all the pie you can eat with that saved time. Like, an unhealthy amount of pie for one person.
We like to refer to it as ‘vendor-agnostic,' but we only recommend what’s essential. It’s why we also don’t have a sales team, because we’re driven by good service not commission.
Even though we’re up to our comically large glasses in futuristic technology and certified expertise, we know the most important part of this business is the people. The people we serve, the people they serve, and of course our own amazing people that provide us the bragging rights of how great we are at what we do.
B.Eng, MSc Systems Engineering
Maya can refactor a legacy codebase while holding a conversation about space telescopes. With years of experience in enterprise automation, she now leads the technical vision of Software Authoring Group with a balance of precision and chaos energy that keeps the team inspired (and slightly afraid).
B.A. Psychology, CX Specialist
Samuel’s superpower is explaining complex IT concepts in the same tone people use for bedtime stories. Warm, patient, and frighteningly good at predicting customer needs, he keeps the support team running with positivity—and a concerning intake of flat whites.
MBA, Lean Systems Cert.
Olivia is the engine behind every smooth process in the company. If efficiency were a sport, she'd have gold medals lined up on her desk. She systemizes everything—except her ever-expanding collection of novelty mugs.
Cisco CCNP, Infra Specialist
Aiden builds network infrastructures so stable they could survive an apocalypse. He speaks fluent VLAN, rewires patch panels as a form of meditation, and refers to the office WiFi as “his pride and joy.”
CEH, SOC Specialist
Zara approaches cybersecurity like a detective in a noir mystery. She’s brilliant at tracking threats, decrypting suspicious activity, and scaring coworkers by casually saying, “We need to talk about your password.”
B.CompSci, Full-Stack Dev
Lucas produces code so elegant it could probably win design awards. Known for his cool debugging style and strong opinions on naming conventions, he lives by one principle: “If it isn’t documented, it doesn’t exist.”
Our larger team is made up of exceptionally skilled engineers, software experts, and customer service gurus who keep everything running smoothly. They bring passion, creativity, and a questionable number of lightsabers to work every day.